Filter & Sort
Providing better service to students must go well beyond just being friendlier and making office hours more convenient, writes Seth Bodnar of the University of Montana.
Five years after a groundbreaking labor board ruling allowed RAs at private institutions to unionize, some are finally succeeding. But for now, the ball may still be in colleges’ court.
Colleges whose leaders make the effort to combine service-oriented departments into one center tend to provide stronger service interactions across campus, as this infographic shows.